Are your Guests complain about your Property Wi-Fi ??

The common cause : Coverage, Overlaps, Roaming , Radio issues 

1.  Legacy network , .11n ?  or .11 ac - Upgrade asap !!  Many Hotels today still runs on  2.4 Ghz. 

2. AP  Deployment in corrior or outside the guest room. 

3. Controller less nertwork

4. If all the above is inline .. then 80% of the time its because of Interference in the Hotel enviroinment.  Why ? is that... More number of AP's itself cause more radio waves overlaping with each other., Meaning Busy Airtme and congestion So ..let your system integrator know that as an ITM you knew this. 

4. Excessive devices per AP.  - If more devices are onboaded per AP. Check number of clients per AP or on a particular AP. 

5. Payloads - See if you network is congested, on both Wired and Wireless. 

Is CHATBOT for Hotels ?

 Comming Soon ! ! ! &  .. Still onboarding  ; ) 

ChatBots use cases ... 

1.       Guest related

a.       In-room Dining ordering

b.       House keeping

c.       IT help

d.       Hotel Info

e.       City Info (Pubs, Resto bars, Restaurants, Place to visit etc.,)

f.        Car/cab Booking

g.       Restaurant reservations

h.       Other reservations & Bookings (Yoga, Gym, partynights, events, concerts)

 

2.       Hotel Administration    

a.       Inter-department requests & registration (e.g Maintenances, expense related)

b.       Mobile app (Employee communications)

c.       Parking ? it’s a doubt NAHH !!!!

TECH TRENDS IN HOSPITALITY

Amigos !!! HOW HOTEL TECH IS IMPORTANT ? 

Hello there.. ITM's, GM's & Owners give a thought about THE new Techs that enhance your profitability & operations exellence .. 

1. AI enabled Chatbots. 
2. Virutal tour of  your Property.
3. Virtually visit to the Bar and Restaurants.
4. Wow your guests with Mobile check in, auto upload of ID's for your loyal customers.
5. Ask for anything over Hotel ap.p 
6. Vulneabitlity assesment - Guest / Admin Network. 
7. Intellignet CCTV systems.  
8. Smart Rooms - IoT enabled. 
9. Agumented reality.  

Just think thru above techs, Coming soon with usecases ..Stay tuned !! 

Adios !! 

Sudy

HOTEL NETWORK SECURITY !!

Is your guest Secured ??  How can you secure your Guest & Hotel Admin netwok ? Whats your opinion about Convergence of both Guest & Admin Network ?

Pass on your opinion as comments...

Hotel WiFi - an Experience

Guest Experience !! Its not just an enviroinment of the Hotels or resorts... In the recent days the trend is becoming more of Bleisure than leisure..  So What ? 😊  ..   In todays tech driven tasks .. Guest expereince is also about how well ? the guests are connected with the outside world, family, friends and importantly with work. When the business is invloved there is no compromise about communicaitons. Its critical and the most important aspect through out the guest stay.  

So... 

How do you ensure Better connectivity  for the Guests ? 

How can you as a IT manager ensure, Zero Guest complaints ? Litreally Zero. 

Pass on your comments Please ...  : )  ✌